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4.5 / 5
Automate your customer service with AI
Less repetitive work. More time for your customers. AI Agents use your business knowledge and take action in your systems, while your team stays in control.
Trusted by 1,000+ teams
EVERYDAY TASKS. HANDLED BY AI.
Less work. Better conversations.
From everyday questions to the next step: put your AI Agent to work where it matters most.
Answer FAQs
“How do I reset my password?”
Guide customers to the right answer using your own help articles and company knowledge.
Track orders
“Where is my order?”
Connect your systems with Actions to retrieve order information, rather than sending customers elsewhere.
Book appointments
“Can I book an appointment?”
Help customers take the next step and connect your booking workflow through Actions.
ONE CONNECTED PLATFORM
AI and your team. Better together.
Build your AI Agent, connect your channels and give your team the context to help. Everything works together in Watermelon.
AI AGENTS
Build an AI Agent that knows your business
Train your AI Agent with your business knowledge to answer questions and take action.
SHARED INBOX
AI handles the routine. Your team handles the rest.
AI handles routine questions. Your team takes over when needed, all in one shared inbox.
ANALYTICS
Clear insights. Better customer service.
Track automation, handovers and recurring questions to improve your customer service over time.
Customer success stories
From 40% to 98% automation. Faster responses, lower workload, and scalable support.
AI ACTIONS & INTEGRATIONS
Integrate your tools. Put AI to work.
Connect your favorite tools so your AI Agent can check orders, retrieve customer data, and take action within every conversation.
Customer Support
● Online · Typically replies instantly
Where is my order?
Of course! Could you share your order number and email address?
Order #12345, sophie@example.com
Let me check that for you.
✓ Order verified · Shopify
Your order #12345 is out for delivery!
Type a message…
Shopify
Action executed
get_order_status
Order: #12345
Email: sophie@example.com
Status: Out for delivery
✓ Completed
Shopify
Salesforce
Zapier
Returnless
Monta
Returnista
Sendcloud
Zendesk
Magento 2
WooCommerce
Shopware 6
BigCommerce
Picqer
Lightspeed
API
HubSpot
SECURITY & COMPLIANCE
Enterprise-grade security. Peace of mind.
Built in the Netherlands, with privacy at its core. Keep customer conversations protected while your team stays in control.
ISO 27001 Certified
Information security backed by internationally recognized standards.
GDPR Compliant
Built with European data protection requirements in mind.
EU Data Hosting
Your data is hosted securely within the European Union.
