Automate your webshop customer service with AI
Answer questions about orders, returns, products and stock — automatically and 24/7.
Frequently asked questions your AI Agent handles automatically:
Where is my order?
What is the delivery time?
How do returns work?
Is this product in stock?
Why haven’t I received my package?
How do I change my address?
The problems your e-commerce team is facing today
The same questions over and over (“Where is my package?”, “How do returns work?”)
Customers expect an answer within seconds
Long waiting times lead to checkout drop-offs
Too little capacity during peak hours
Live chat is not picked up quickly enough
finish line
Prevent checkout hesitation
Your AI Agent answers questions about delivery times, returns and products exactly when visitors are about to check out. This helps you convert more carts into completed orders.
What this delivers:
60% less support volume
24/7 instant answers, even during peak hours
+15% more conversion through smart product advice
2500+
AI Agents built with Watermelon
3M
conversations per month
100+
languages supported
See how much support our customers automate
From 40% to 98% automation. Faster responses, lower workload, and scalable support.
- 93,000 conversations per year handled
- 98% automatically resolved
MBOwebshop automates nearly all student questions. Customers get instant answers while the team scales without hiring.
- 40% outside office hours
- 24/7 support for residents
Gennep provides round-the-clock support without increasing workload for internal teams.
- 90% fewer live chats
- 35 hours saved per week
BrandMR reduces support pressure and frees up time for complex cases.
- 80% of inquiries automated
- 1.1M visitors per year
Burgers’ Zoo handles most customer questions automatically, even during peak periods.
- 150 extra conversions per month
- 24/7 availability
Afzetbak increases conversions while delivering continuous support without extra effort.
- 100% automated conversations
- 1,500 per month handled
NKC fully automates support and handles peak demand without added workload.
- 95% of inquiries automated
- 1.5 hours saved per day
Tourism VAN automates most questions and saves time daily across service locations.
Conversion optimisation
Convert more visitors into customers
Many visitors leave your webshop because they miss one crucial answer. Your AI Agent gives instant clarity about delivery times, return policy, stock and size advice — right at the moment visitors hesitate. This turns browsers into buyers.
Instant answers at key decision moments
Less doubt → higher conversion
Fewer chat delays = more customers handled
More value for your budget
Improve your Return On Ad Spend (ROAS)
Your AI Agent extracts more value from every webshop visitor. Customers receive instant product advice, answers to delivery and return questions, and a small push toward checkout. Even in paid campaigns, your Agent ensures more of your clicks actually convert.
More conversions from your existing ad budget
Smart product suggestions during browsing
Less lost traffic during peak hours
See Product Demo
Watch our video product demo to discover how to build an AI Agent trained on your data.