Improve your customer service with an AI Agent

An AI Agent can drastically improve the effectiveness of your customer contact center. Be available 24/7, reduce your team’s workload and continue your digital transformation!

Financial services AI Agent

Why should you use an AI Agent for a financial services company?

Reduce contact center costs

Be available 24/7 for customers

Reduce the volume of phone calls and emails

Capture more data from customers

Offer a personal customer experience

Focus on digital transformation

Maureen van den Bergh Stichting BKR

“We’re joining the digital service revolution with our AI Agent from Watermelon. We’re still delivering a guided, personal approach - and that’s exactly what we wanted.“

Maureen van den Bergh - Senior Lead, Customer Contact Center; BKR Foundation

Read the success story
Financial services AI Agent

Improve team resourcing

Reduce the volume of phone calls and emails

When your AI Agent is successful, a majority of conversations will be initiated and completed online - meaning fewer customers will reach out by form, email or phone to the contact center.

Financial services AI Agent

Personal and intelligent

A personal customer experience

The AI Agent helps your business adapt to customer needs. When a client reaches out with a specific question, the AI Agent can respond immediately in the desired tone of voice and provide an accurate answer. If the AI Agent can’t answer the question, it will transfer the conversation to a human team member.

2500+

AI Agents created with Watermelon

3M

conversations per month

different languages used

See how much support our customers automate

From 40% to 98% automation. Faster responses, lower workload, and scalable support.

Employees of MBOwebshop.nl
MBOwebshop.nl logo
  • 93,000 conversations per year handled
  • 98% automatically resolved

MBOwebshop automates nearly all student questions. Customers get instant answers while the team scales without hiring.

Municipality of Gennep AI Agent
Gemeente Gennep logo
  • 40% outside office hours
  • 24/7 support for residents

Gennep provides round-the-clock support without increasing workload for internal teams.

BrandMR
BrandMR logo
  • 90% fewer live chats
  • 35 hours saved per week

BrandMR reduces support pressure and frees up time for complex cases.

Employee of Burgers' Zoo
Burgers' Zoo logo
  • 80% of inquiries automated
  • 1.1M visitors per year

Burgers’ Zoo handles most customer questions automatically, even during peak periods.

Employees from Afzetbak
Afzetbak logo
  • 150 extra conversions per month
  • 24/7 availability

Afzetbak increases conversions while delivering continuous support without extra effort.

Employee from NKC
NKC logo
  • 100% automated conversations
  • 1,500 per month handled

NKC fully automates support and handles peak demand without added workload.

Employee of Tourism VAN
Tourism VAN logo
  • 95% of inquiries automated
  • 1.5 hours saved per day

Tourism VAN automates most questions and saves time daily across service locations.

Financial services AI Agent

Create a 360° customer profile

Get more insight on your customers

Your AI Agent will automatically ask for data points and enrich your database accordingly. Let data flow between systems automatically with smart integrations via our API and webhooks.

Financial services AI Agent

Less hold time, less waiting

Reduce contact center costs

Having fewer live calls to take and fewer emails to answer means fewer hours needed for human agents to spend on that work. Restructure your resources and allow agents to focus on important and more complex tasks.

See how you automate up to 96% of your customer questions

In 30 minutes we show you how your AI Agent goes live on your channels. More than 500 organizations already went before you.

Plan your demo